Tuesday, November 26, 2019
A socio cultural environment Essay Example
A socio cultural environment Essay Example A socio cultural environment Paper A socio cultural environment Paper A socio cultural environment is a sum of practices, customs, attitudes, beliefs and behaviors that occur within population. It is influenced by cultural norms, demographic information and religious information. International organizations often do an inspection of a socio cultural environment before entering target market, because it helps the company to modify products and services appropriately. There are a lot of details that are important to understand, in order to do business in Venezuela and Japan (Verne, l. 1. , Beamer, L. , 201 1). In Venezuela, the business etiquette says that people should be greeting the most important person or the oldest person first. Interesting is that most Hispanic people have two last names one from their father and one from their mother. We should use the fathers surname when addressing someone. Venezuela has more flexible attitude towards time. People could be late, as well as business meetings or social events can begin late (Hefted, G, 2013). Business companies in Venezuela are hierarchical. Decisions, ideas and recommendations are generated from the top. Status is very important here, so people should show respect to their supervisors and colleagues as well. In this society, business relationships are based on the trust and the knowledge of each other. This is why personal contacts and networks are extremely important in making business deals. Working on friendships will improve ones success in the business environment. Venezuelan usually do not separate work from private life. Sometimes they may not trust someone first, so it is very important to take the time to develop interpersonal relationships with your future business partners. Business in Venezuela is conducted mainly in Spanish. A lot of people from Venezuela do have the knowledge of English, but it is better to bring an interpreter to business meetings if someone does not have the best knowledge of Spanish. It may be surprising to someone, that Venezuelan do not hesitate to interrupt, argue and criticize when it is needed during a discussion. Exchange of arguments and ideas is considered positive and constructive. In this society, people prefer dealing with immediate issues and do not deal with the future too much. People should not be surprised if their Venezuelan colleague is in their personal space. Many people from Latin America use a close physical proximity as a way of communicating to each other (Businesslike. CZ, 2010). Japan, on the other hand, has completely different traditions and customs. When you meet your business partner a handshake is appropriate. The Japanese handshake is not strong and with little or no eye contact, which is completely different from Venezuelan way of greeting. Some Japanese can do so called bow. It is a gesture of respect and is highly appreciated by Japanese people. The deeper the bow is, the greater respect a person shows (Verne, l. L. , Beamer, L. , 2011). Very important component of conversation in Japan is nodding. When a person listens to some speech, he/she should nod, because it is a way to show that a person is listening and understanding the speaker. For people from Venezuela, it would be probably very interesting that Japanese value silence. It is an expected form of non-verbal communication. Long eye contact is considered rude in Japan as well as standing in a personal space of some person. Touching is also absolutely inappropriate. Japanese do not like exhibiting in public, which means it is not good for example to hug someone in public. During the business meeting it is suitable to sit erect and with both feet on the floor. People should never sit in any other position (Hefted, G. , 2013). When it comes to hierarchy, both personal and business relationships are hierarchical, which means that older people have higher status than young people, man have higher status than women and in business environment senior executives have of course higher status than junior executives. It is always very important to send a manager of the same position to meet with Japanese colleague, because titles are extremely important in Japan. Work is always done in groups. Everyone must consult everything before he/she is making some decision. We are talking about decision-making by consensus and it is a very long and slow process in Japan. Business meetings are formal in Japan, so there is usually no space for humor. But Japanese as well as Venezuelan, put emphasis on establishing friendships and good relationships, so it is good to spent 10 minutes with polite conversation before the business meeting starts. Harmony is extremely important in this society. That is why saving face is necessary. Japanese people want to avoid unpleasantness, misunderstanding conflicts and confrontation. It is not good to say no during the business meeting. Instead of no, it is better to say This could be difficult and try to find another solution. People should count on the fact that it takes several meetings to conclude a contract (Verne, l. 1. , Beamer, L. , 201 1). Everyone should be prepared to give and receive a gift during the first business meeting. Gifts are usually given in the end of first meeting. Not avian a proper gift for your business partner could destroy the cooperation. The ritual of gift giving is actually more relevant than the gift itself. Wrapping of the present is also very important. Japanese can sometimes refuse the gift once or twice, but then they will accept it (Hefted, G. , 2013). An understanding of these differences, which have a big impact on countrys development, is the key to effective cross-cultural communication. What can work in one country, might not necessarily work in the other one.
Saturday, November 23, 2019
40 Different Ways to Define What Archaeologists Do
40 Different Ways to Define What Archaeologists Do Archaeology has been defined by many people in many different ways since the formal study began 150 years ago. Of course, some of the differences in those definitions reflect the dynamic nature of the field. If you look at theà history of archaeology, you will notice that the study has become more scientific over time, and more focused on human behavior. But mostly, these definitions are simply subjective, reflecting how individuals look at and feel about archaeology. Archaeologists speak from their varied experiences in the field and in the lab. Non-archaeologists speak from their vision of the archaeology, as filtered by what archaeologists say, and by how popular media presents the study. In my opinion, all of these definitions are valid expressions of what archaeology is. Defining Archaeology Archaeologists work at the excavation site of No. 1 pit of the Qin Shihuang Terracotta Warriors and Horses Museum in Lintong District of Xian, Shaanxi Province, China. (August 2009). à China Photos / Getty Images [Archaeology is] the discipline with the theory and practice for the recovery of unobservable hominid behavior patterns from indirect traces in bad samples. David Clarke. 1973. Archaeology: The Loss of Innocence. Antiquity 47:17. Archaeology is the scientific study of peoples of the past... their culture and their relationship with their environment. The purpose of archaeology is to understand how humans in the past interacted with their environment, and to preserve this history for present and future learning. Larry J. Zimmerman Archaeology is a term which can be interpreted in different ways, given the broad range of research methods, periods and activities that can constitute archaeology and its research. Suzie Thomas. Community archaeology. Key Concepts in Public Archaeology. Ed. Moshenska, Gabriel. London: UCL Press, 2017. 15. Historical archaeology is more than just a treasure hunt. It is a challenging search for clues to the people, events, and places of the past. Society for Historical Archaeology Archaeology is about adventure and discovery, it involves explorations in exotic places (near or far) and it is carried out by digging detectives. Arguably, in popular culture, the research process- archaeology in action- has actually been more important than the actual research results themselves.à Cornelius Holtorf. Archaeology Is a Brand! The Meaning of Archaeology in Contemporary Popular Culture. London: Routledge, 2016. 45 Archaeology is our way of reading that message and understanding how these peoples lived. Archaeologists take the clues left behind by the people of the past, and, like detectives, work to reconstruct how long ago they lived, what they ate, what their tools and homes were like, and what became of them. State Historical Society of South Dakota Archaeology is the scientific study of past cultures and the way people lived based on the things they left behind. Alabama Archaeology Archaeology is not a science because it does not apply any recognised model has no validity: each science studies a different subject and therefore uses, or could use, a different model. Merilee Salmon, quote suggested by Andrea Vianello. A Mind-Numbing Job Archaeologists have the most mind-numbing job on the planet. Bill Watterson. Calvin and Hobbes, 17 June 2009. After all, archeology is fun. Hell, I dont break the soil periodically to reaffirm my status. I do it because archeology is still the most fun you can have with your pants on. Kent V. Flannery. 1982. The golden Marshalltown: A parable for the archeology of the 1980s. American Anthropologist 84:265-278. [Archaeology] seeks to discover how we became human beings endowed with minds and souls before we had learned to write. Grahame Clarke. 1993. A Path to Prehistory. Cited in Brian Fagans Grahame Clark: An Intellectual Biography of an Archaeologist. 2001. Westview Press. Archaeology puts all human societies on an equal footing. Brian Fagan. 1996. Introduction to the Oxford Companion to Archaeology. Oxford University Press, New York. Archeology is the only branch of anthropology where we kill our informants in the process of studying them. Kent Flannery. 1982. The golden Marshalltown: A parable for the archeology of the 1980s. American Anthropologist 84:265-278. The fundamental problem of using statistics in archaeology is quantification, i.e., the reduction of collections of objects to datasets. Clive Orton. Data. A Dictionary of Archaeology. Eds. Shaw, Ian and Robert Jameson. Malden, Massachusetts: Blackwell Publishers, 2002. 194. Archaeology is like life: if youre going to accomplish anything you have to learn to live with regret, learn from mistakes, and get on with it.à Tom King. 2005. Doing Archaeology. Left Coast Press Partaking of the Past Throne Room, Palace of Knossos, Crete, Greece. Ed Freeman / Getty Images The archaeologist partakes of, contributes to, is validated by, and dutifully records present-day social and political structures in the identification of research problems and in the interpretation of findings. It remains for reflective, socio-political research in archaeology to decipher the present while we unearth the past, and to distinguish the two whenever possible. Joan Gero. 1985. Socio-politics and the woman-at-home ideology. American Antiquity 50(2):347 Archaeology is not simply the finite body of artefactual evidence uncovered in excavations. Rather, archaeology is what archaeologists say about that evidence. It is the ongoing process of discussing the past which is, in itself, an ongoing process. Only recently have we begun to realise the complexity of that discourse. ... [T]he discipline of archaeology is a site of disputationa dynamic, fluid, multidimensional engagement of voices bearing upon both past and present. John C. McEnroe. 2002. Cretan Questions: Politics and archaeology 1898-1913. In Labyrinth Revisited: Rethinking Minoan Archaeology, Yannis Hamilakis, editor. Oxbow Books, Oxford Public archaeology is not only a matter of working with communities or providing educational opportunities. It is about management and the construction of knowledge and the concept of heritage. Lorna-Jane Richardson, and Jaime Almansa-Snchez. Do You Even Know What Public Archaeology Is? Trends, Theory, Practice, Ethics. World Archaeology 47.2 (2015): 194-211. Print. [Archaeology] is not what you find, itââ¬â¢s what you find out. David Hurst Thomas. 1989. Archaeology. Holt, Rinehart and Winston. 2nd edition, page 31. I can understand archaeology being attacked on the ground of its excessive realism, but to attack it as pedantic seems to be very much beside the mark. However, to attack it for any reason is foolish; one might just as well speak disrespectfully of the equator. For archaeology, being a science, is neither good nor bad, but a fact simply. Its value depends entirely on how it is used, and only an artist can use it. We look to the archaeologist for the materials, to the artist for the method. Indeed, archaeology is only really delightful when transfused into some form of art. Oscar Wilde. 1891. The Truth of Masks, Intentions (1891), and page 216 in The Works of Oscar Wilde. 1909. Edited by Jules Barbey dAurevilly, Lamb: London. The Search for Fact Tikal - the Rebel Base. Hector Garcia Archaeology is the search for fact, not truth. Indiana Jones. 1989. Indiana Jones and the Last Crusade. Screenplay by Jeff Boam, story by George Lucas and Menno Meyjes. An aware, responsible and engaged global archaeology might be a relevant, positive force which recognizes and celebrates difference, diversity and real multivocality. Under common skies and before divided horizons, exposure to global difference and alterity prompts us all to seek responses and responsibility. Lynn Meskell. 1998. Introduction: Archaeology matters. In Archaeology Under Fire. Lynn Meskell (ed.), Routledge Press, London. p. 5. Archaeology is the study of humanity itself, and unless that attitude towards the subject is kept in mind archaeology will be overwhelmed by impossible theories or a welter of flint chips. Margaret Murray. 1961. First steps in archaeology. Antiquity 35:13 This has become the archaeologists grandiose task: to make dried-up wellsprings bubble forth again, to make the forgotten known again, the dead alive, and to cause to flow once more that historic stream in which we are all encompassed. C. W. Ceram. 1949. Gods, Graves and Scholars. Thanks to Marilyn Johnson for the suggestion. Archaeology is the only discipline that seeks to study human behavior and thought without having any direct contact with either. Bruce G. Trigger. 1991. Archaeology and epistemology: Dialoguing across the Darwinian chasm. American Journal of Archaeology 102:1-34. A Voyage to the Past Archaeology is our voyage to the past, where we discover who we were and therefore who we are. Camille Paglia. 1999. Mummy Dearest: Archaeology is Unfairly Maligned by Trendy Academics. Wall Street Journal, p. A26 [Archaeology is] a vast fiendish jigsaw puzzle invented by the devil as an instrument of tantalizing torture.à Paul Bahn. 1989 Bluff your way through archaeology. Egmont House: London The role of New World archaeology in providing material for the study of aesthetics is not inconsiderable, but is tangential to the main interest and non-significant from the point of view of theory. In short, paraphrasing [Frederic William] Maitlands famous dictum: New World archaeology is anthropology or it is nothing. Philip Phillips. 1955. American archaeology and general anthropological theory. Southwestern Journal of Archaeology 11:246. By and by, anthropology will have the choice between being history and being nothing. Frederic William Maitland. 1911. The Collected Papers of Frederic William Maitland, vol. 3. Edited by H.A.L. Fisher. This feature is part of the About.com Guide to Field Definitions of Archaeology and Related Disciplines. Geoff Carvers Collection of Archaeology Definitions Archaeology is that branch of science which is concerned with past phases of human culture; in practice it is concerned more, but not exclusively, with early and prehistoric phases than with those illustrated by written documents. O.G.S. Crawford, 1960. Archaeology in the Field. Phoenix House, London. [Archaeology] is the method of finding out about the past of the human race in its material aspects, and the study of the products of this past. Kathleen Kenyon, 1956. Beginning in Archaeology. Phoenix House, London. Archaeology Definition: A Few Thousand Years British archaeologist Leonard Woolley (right) and T E Lawrence with a Hittite bas-relief in basalt at the ancient city of Carchemish, Turkey, 1913. à Pierre Perrin / Sygma / Getty Images Archaeology... deals with a period limited to a few thousand years and its subject is not the universe, not even the human race, but modern man. C. Leonard Woolley, 1961. Digging up the Past. Penguin, Harmondsworth. Archaeology is what archaeologists do. David Clarke, 1973 Archaeology: the loss of innocence. Antiquity 47:6-18. Archaeology is, after all, one discipline. David Clarke, 1973 Archaeology: the loss of innocence. Antiquity 47:6-18. Defining Archaeology: The Value of an Object Field Archaeology is the application of scientific method to the excavation of ancient objects, and it is based on the theory that the historical value of an object depends not so much on the nature of the object itself as on its associations, which only scientific excavation can detect... digging consists very largely in observation, recording and interpretation. C. Leonard Woolley, 1961. Digging up the Past. Penguin, Harmondsworth. Archaeology ââ¬â the knowledge of how man has acquired his present position and powers ââ¬â is one of the widest studies, best fitted to open the mind, and to produce that type of wide interests and toleration which is the highest result of education. William Flinders Petrie, 1904 Methods and Aims in Archaeology. Macmillan and Co., London. Archaeology Definition: Not Things, But People If there be a connecting theme in the following pages, it is this: an insistence that the archaeologist is digging up, not things, but people. R.E. Mortimer Wheeler, 1954. Archaeology from the Earth. Oxford University Press, Oxford. Field archaeology is, not surprisingly, what archaeologists do in the field. However, it also has a considerable pre-field element and an even more considerable post-field element. Sometimes the term ââ¬Ëfield archaeologyââ¬â¢ is used only to refer to techniques, other than excavation, used by archaeologists in the field. ââ¬ËField archaeologyââ¬â¢ used in this way refers essentially to the battery of non-destructive field techniques used to locate areas of archaeological interest (sites). Peter L. Drewett, 1999. Field Archaeology: An Introduction. UCL Press, London. We are concerned here with methodical digging for systematic information, not with the upturning of earth in a hunt for the bones of saints and giants or the armoury of heroes, or just plainly for treasure. R.E. Mortimer Wheeler, 1954. Archaeology from the Earth. Oxford University Press, Oxford. The Material Remains of the Human Past Classical Greek terracotta gorgoneion antefix (roof tile), 2nd half of 5th c BC. The Metropolitan Museum, New York The Greeks and Romans, though they were interested in the early development of man and in the status of their barbarian neighbours, did not develop the necessary prerequisites for writing prehistory, namely the collection, excavation, classification, description and analysis of the material remains of the human past. Glyn E. Daniel, 1975. A Hundred and Fifty Years of Archaeology. 2nd ed. Duckworth, London. [Archaeology] researches tending to illustrate the monuments and remains of antiquity. T. J. Pettigrew, 1848. Introductory address. Transactions of the British Archaeological Association 1-15. So lsst sich Archologie bestimmen als die Wissenschaft vom materiellen Erbe der antiken Kulturen des Mittelmeerraumes. German. August Herman Niemeyer, cited in C. Huber and F. X. Schà ¼tz, 2004. Einfà ¼hrung in Archologische Informationssysteme (AIS): Ein Methodenspektrum fà ¼r Schule, Studium und Beruf mit Beispielen auf CD. Philipp von Zabern, Mainz am Rhein.
Thursday, November 21, 2019
Divide and Conquer Assignment Example | Topics and Well Written Essays - 750 words
Divide and Conquer - Assignment Example Moreover, the study helps in developing a better understanding of the political processes and the relationship of different actors with each other and their impact on the system as a whole (Cunningham, 2011). The author argues that the study will explain in detail the concept of divide and conquer and divide and concede. He also argues that the logic behind them helps in determining the frequency, effects, and size of concessions. The author finally argues that the research will show how internal divisions affect the concessions (Cunningham, 2011). The researcher focuses on the divided and unitary characteristics of self determination movements and argues that it is important to study these characteristics as they help us in understanding which self determination movements have more control and which methods are more effective. The author argues that the study will help in getting insight on how the states respond to divided and unitary self determination movements and highlight the difference between them (Cunningham, 2011). The author argues that the governments are less likely to make concessions to divided self determination movements as the movements are weak and thus the threat is not as strong. The author uses the example of Yasser Arafat who failed to deliver to Palestinians after negotiations (Cunningham, 2011). The logic behind the concept is that if the government feels that the concessions will not settle the dispute, they are not likely to make settlements with divided self determination movements. The divide and concede logic argues that groups that are in favor of independence respond well to limited concessions. The state makes use of concessions in the bargaining process in favor of the moderates within the movement giving rise to the competition between different factions in the movement. It is different from divide
Tuesday, November 19, 2019
Discussion Questions Essay Example | Topics and Well Written Essays - 500 words - 19
Discussion Questions - Essay Example This difference has caused social and economic changes in Europe and United States, which include aging population, changing role of women in the labor force, changing family structure, and demographic shifts towards urbanization (Bloom, Canning & Fink, 2008, 15). Labor force is expected to increase but due to changes in age participation rates and low fertility, youth dependency is lowered and female participation in the labor force increases. Economic growth apace and aging population proliferates due to betterment of health care. Thus, to stabilize and increase populations, developed countries focused on behavioral and economic responses that would aid in the betterment of health of working individuals to improve economic growth (Bloom, Canning & Fink, 2008, 1). 2. You are studying the community of a small pond and discover two similar species of fish. You believe they may be competitors, but you want scientific evidence to support or refute this idea. How would you conduct research, including studies you might carry out and findings you would expect if your hypothesis were true? Explain. Answer: To support the belief that two similar species of fish can be competitors, a research should be conducted and started through review of literatures, studies, and theoretical bases as these would provide the strong foundation for the study. For instance, Helfman, Collette, Facey & Bowen (2009) support the idea that members of the same species (like fishes) can compete with the resources and is called intraspecific competition (542). Researcher might carry out an experimental type of research observing two set ups ââ¬â two same species of fish and two different species of fish to differentiate existence of competition or to assess the degree of competition between two set ups. The existence of competition even with the same species is the expected
Sunday, November 17, 2019
Health and Social Care Act Essay Example for Free
Health and Social Care Act Essay Legislation: Health and Social Care Act; the Medicines Act and The Misuse of Drugs Act. Guidelines could include the Nursing Midwifery Guidelines for the management of medicine administration registered nurses have to abide by this set of guidelines and for paid carers, the General Social Care Councils Code of Conduct will have something which could relate to medication. Policy for example consider the Governments drive to ensure people with dementia are not over medicated so their policy is currently designed to push the professionals responsible for prescribing to bear in mind the effect of drugs on frail elderly people and to consider alternative treatments such as activities and therapies. Other examples of policy might be the Governmentââ¬â¢s drive to limit the prescribing of antibiotics to reduce the incidence of resistant strains of bacteria. Protocols a protocol is a procedure and you could outline your companys procedure (protocol) for disposing of controlled drugs or medication in general. 2- Know about common types of medication and their use. Antibiotics- The most common side effects of antibiotics affect the digestive system. These occur in around 1 in 10 people. Side effects of antibiotics that affect the digestive system include: being sick feeling sick diarrhea bloating and indigestion abdominal pain loss of appetite Ibuprofen- Ibuprofen can cause a number of side effects. For this reason, take lowest possible dose of ibuprofen for the shortest possible time needed to control your symptoms. Common side effects of ibuprofen include: nausea (feeling sick) vomiting (being sick) diarrhoea (passing loose, watery stools) indigestion (dyspepsia) abdominal (tummy) pain Antihistamine- Common side effects of first-generation antihistamines include: drowsiness impaired thinking dry mouth dizziness constipation blurred vision an inability to fully empty the bladder (urinary retention) Drugs like insulin (blood has to be taken from a pinprick so that glucose can be measured before the insulin can be given); warfarin to thin the blood again blood levels must be checked regularly; digoxin to slow and steady the heart (pulse should be checked prior to administration and advice taken if the pulse dips below 60 beats per minute) Common adverse reactions might be diarrhoea (some antibiotics for example); skin rashes; nausea through to serious adverse reactions such as anaphylactic shock (facial swelling, blistering of the skin, wheezing and hives) leading to total system collapse and (if not treated with adrenalin) death. The different routes of medication administration are orally, injection/intravenous, creams, and liquids. 3- Understand procedure and techniques for the administration of medication. The required information from prescriptions and medication administration charts are medication name, the name of the person the mediation is prescribed for, dosage, freq uency/PRN and medication strength. 4- Prepare for the administration of medication. Standard precautions for infection control would be hand washing, ppe forà example gloves and aprons etc. In a structured health care setting, medication would be administered to the patient or resident or client by a nurse, such as an RN or LPN whoever was assigned to be the med nurse. In other facilities, medication is administered by persons with med certs (certification training to administer meds). Its a very specific, precise duty. Meds are secured in locked rooms, areas, and carts. No one is allowed access except the med nurse or scheduled med cert. (person). Meds have to be administered in the correct dosage, which can only be according to a doctors prescription. Dosage cannot be altered unless a doctor alters or updates the Rx. The person administering the meds must observe the person they administer them to and ensure that they took them. Pocketing meds (in the cheek), or refusing meds are handled according to the persons meds and orders. Sometimes it is marked as declined / refused meds. Sometimes, it is documented that they did not swallow it initially and had to be encourag ed, etc. or whatever happened according to the facilities guidelines. Meds are always, and must be, administered and documented accurately when they are administered (contemporaneously). Meds are prescribed to be given sometimes at certain intervals. If the med is a few minutes late, no one is to assume that it was already administered, and skip it. Likewise, if it is offered a little early and that is appropriate according to the order, the med, or the patient request, etc. and it is not documented correctly and contemporaneously, and a second dose is administered, assuming it is on time, and assuming falsely that it was not recently administered (upon request or whatever the circumstances were), then the patient would have been given an incorrect dosage, more than they were prescribed. You know that with some meds, that could be very a very serious overdose, sometimes terminal. They do try to put many checks and balances in place to prevent as much human error as possible, but it can happen. The consequences are usually pretty severe. A med cert would automatically lose their med certification, and they would be disciplined up to, and including, termination. With a licensed nurse, Im not as sure of the procedure, but Im fairly certain it would definitely include reporting the med error orà abuse, suspension without pay, an internal (or perhaps external) investigation, and disciplinary actions up to and including termination. Also, unauthorized access and theft of prescription medications whether by the assigned med nurse, or an outside party, would automatically involve criminal charges. And of course, criminal charges are always a possibility in the other two scenarios I presented above for med certs and nurses, depending on the laws, the circumstances, and the outcome of the investigations. Like I said, very serious consequences. And itââ¬â¢s not like someone could just take a med and it could go unnoticed. med admin documentation is reviewed / audited at least daily, if not more often, and if someone was suspected of confiscating meds, such as narcotics, the building, in some agencies would go into lock-down and staff could / wo uld be subjected to a search.
Thursday, November 14, 2019
Following The Article In The S :: essays research papers
Following the article in the Standard Newspaper dated 8/07/1998 on ââ¬Å"Customer Care Improvement by Robert L Fousler (MD) Consultant s for Effective Training, I am in total agreement with him concerning the points that he has put forth concerning Customer Care within business organizations. Customer Care is an important point in management and should be carried out by any manager within any business organization irrespective of what departments he is directly of indirectly in charge of. It is important to note that a business or organization cannot effectively attract customers /clients if it cannot deal with its internal clients. In any business/organization, internal clients are the employees within the organization. Mr. Fousler mentions that in Kenya, many industries in the market and developing from a ââ¬Å"Sellersâ⬠market into a ââ¬Å"Buyersâ⬠market. This means that the only difference between one Seller and another will be in the quality of the service rendered to them. In addition to this, the expectations and demands of clients have been increasing and have been rapidly dynamic over the past five years and in order for you to please, and indeed, maintain a client then the services rendered to them should be adequate and ready to fulfill their needs. Most service industries, if not all, are all client/customer oriented and they depend on the client to pay for their services that are intangible. With this in mind, it is in their best interest to ensure that the services they offer are useful to the client and that the Customer Support is highly advanced and effectively operational. In reference to this, it is important for organizations, particularly those in the service industry, to realize that their future success is dependant on managers viewing their staff as the most important assets they have and that everything depends on how they work as a team. He goes on to mention that Customer Care skills should not only be offered to staff in service-oriented organizations but to all organizations in general. If people can serve one another and each department serving the other, then the Customer Service skills will be extended to the ââ¬Å"Externalâ⬠customer. He also highlights the importance of Customer Care in any organization and says that it is not wise to train only certain sections in the organization since everything everyone does in the organization has an impact on the client in one way or the other.
Tuesday, November 12, 2019
Appropriate Technology Essay
Emerging economies all across Africa, Asia, Eastern Europe and the Middle East frequently look up to the developed ones in Europe and North America. This has less to do with cultural and social values and more to do with their relative level of prosperity. As Alex Steffen (2006, pp. 18-19) asserts, the kids of Cape Town and Novosibirsk donââ¬â¢t want to be Americans, rather they want to be who they are but with the benefits of technological modernity and development. Many pundits wrongly presume that improving less-developed communities requires implementation of a Rostovian model of development ââ¬â linear evolution from certain economic states to more sophisticated ones ââ¬âà but the problem is that they have limited success in nations where there are deficits in political will, infrastructure and in some cases, resources. As the Sustainable Times (2008) notes, many of these nations are ââ¬Å"worse off than before they began to ââ¬Ëdevelopââ¬â¢.â⬠Village Earthââ¬â¢s (n.d.) Appopriate Technology Sourcebook opines that the result has been the ââ¬Ëmodernization of povertyââ¬â¢ in which farmland ownership has becoming increasingly consolidated, communities have become divided and individuals must operate on the fringe of economic activity to survive. As it stands, much the success of Rostovian models of modernization and development in European and Northern American nation-states have been born from exploitation and colonialism, if not entirely unsustainable. Nonetheless, the issue of development (or lack thereof) descends to levels deeper than just material prosperity, but matters of acquiring basic amenities such as clean water, decent shelter and a reliable food supply. With the aforementioned deficits in mind, it becomes necessary to find creative ways of fulfilling these needs rather than relying on the centralized forms of development which keep developed nations from sliding into a grim meathook future. This is where appropriate technology comes in, which is quite literally technology that is appropriate to the needs of a certain community, and suited to its uniquely salient attributes. Most commonly, this means addressing the deficits that exist because of a lack of capital-intensive development particular to modern urbanity. But a more critical understanding of appropriate technology is the recognition that technology does not follow a single path. Instead it is about realizing that the uniqueness of communities has a particular bearing on what kind of technological future is best suited to their needs. As the Village Earth notes: ââ¬Å"It is a way of thinking about technological change; recognizing that [it] can evolve along different paths toward different ends. It also [recognizes that technology embodies] cultural biases and sometimes have political and distributional effects that go beyond a strictly economic evaluation.â⬠(Village Earth, n.d.) Appropriate technology can be divided between hard technology and soft technology. The former refers to the application of engineering, machine science, physical structures and other forms of material technology devoted towards the realization of economic goals, whilst technologies dealing with the essence of human interactions, motivational psychology and social structures fall under the category of soft technology. (Albertson & Faulkner, 1986) Environmentalists, particularly those of the bright green camp which embrace technological solutions to the concerns of the planet, are known to endorse appropriate technology because they posses many features that are relevant to issues of sustainability such as low cost implementation, maximization of limited resources and to some extent, the development ofà closed-loop systems which make such low-cost efficiency possible. For the most part, this involves employing creative solutions to common problems. Take for instance the problem of water supply in sub-Saharan Africa. For the vast majority of its people, acquiring water requires distant trips to water sources that are kilometers away. One solution to this is the Roundabout PlayPump, which utilizes the energy generated by children playing on an outdoor merry-go-round to pump underground water from depths of up to 40 meters into a 2,500 liter tank at the rate of 1,400 liters per hour. Over 500 of these pumps have been installed in South Africa, where clean water is scarce, and freeing children of the time they spend hauling water during after-school hours. (Danby, 2004) Another example of creative design is the Q-DRUM, which is essentially a wheel-shaped water container. Itââ¬â¢s a simple approach ââ¬â making a heavy barrel that bruises the neck and strains the spine into a rolling wheel ââ¬â that makes you wonder why they didnââ¬â¢t think of it before. By running a rope through the wheelââ¬â¢s hole, the chore of water hauling becomes much less burdensome. (Project H Design, 2007) Surprisingly enough, low cost solutions are not limited to the simplest of needs. MIT-based inventor Amy Smith has developed many low cost solutions to problems in the developing Third World. One of her inventions is a method for producing charcoal, from agricultural waste such as sugar cane bagasse, for use as a cooking fuel. Previously, Haitians harvested trees for their cooking fuel and this innovation has been used to help address deforestation in Haiti, where thousands die annually from massive flooding. (Dean, 2004) Another invention of Smithââ¬â¢s is a phase-change incubator. She has also developed a phase-change incubator that relies on a highly portable fuel source ââ¬â essentially a cheap chemical compound shaped into marble dimensions ââ¬â to maintain a temperature of 37à °C for a period of 24 hours and obviating the need for an existing power grid, a concern all too common in the most lowly developed of communities. (Kennedy, 2003)
Sunday, November 10, 2019
Compare the ways the poets write about love or the absence of love Essay
Love is an emotional force to be reckoned with, and a pure source of inspiration for poets. Modern and ancient, love is a common theme of poetry; it enables poets to discuss there most inner feelings behind clever literary techniques and paradoxical phrases. Such techniques can be found in Shakespeareââ¬â¢s sonnet 130. In this sonnet he destroys the conventional view we have of such sonnets of the time. He takes the standard love sonnet and turns it on its head: ââ¬Å"black wires grow on her head,â⬠this, in any womanââ¬â¢s eyes is far from a compliment. Contradictorily, Ben Johnsonââ¬â¢s on my first sonneââ¬â¢ is clear and obvious: ââ¬Å"Farewell, thou child of my right hand,â⬠this statement clearly delivers a sense of lament from Johnson, not only this but he compares his son to Jesus, ââ¬Å"of my right handâ⬠this was the place that God gave his son. Even the title gives a clear indication as to what he is writing about, ââ¬Å"On My First Sonneâ⬠the word ââ¬Å"sonneâ⬠gives a sense of incompleteness as if we add a -t to the end of the word it makes sonnet, furthermore the poem is written in sonnet form however it is only twelve lines and not the standard fourteen lines. All of this conveys further to the reader Johnsonââ¬â¢s incompleteness through the loss of his son and his loss of love for life through this. ââ¬Å"What he loves may never like too much,â⬠this is the final nail in the coffin for Ben Jonsonââ¬â¢s remaining hope in the world as he vows to never love something as much as he id his son for fear of loosing it like he lost his son. Such intense love for his son can be seen when he states ââ¬Å"Ben. Jonson his best piece of poetry,â⬠in this fleeting moment he denounces all his work in honour and in love for his dead son. Such a sensitive tone cannot be seen in Shakespeareââ¬â¢s sonnet 130 until the end: ââ¬Å"And yet by heaven I think as rare,â⬠here we can see that William is declaring that despite his mistresses ââ¬Å"reekâ⬠and her ââ¬Å"wiresâ⬠for hair he still thinks she is ââ¬Å"belied with false compare,â⬠this proves to the reader that love does not always take the form of beauty and glamour or ever good smelling breath, but can also be achieved through an honest personality and good nature, This proves to the reader that love is not based upon looks, and perhaps a true love is that which sees your partners flaws, admits that maybe other people are more beautiful, more special, more wonderful, yet that he loves her flaws and imperfections, making his love the most true. A very different perception of love is described in Duffyââ¬â¢s Anne Hathaway; she talks in this poem about the sexual encounters Anne Hathaway has with her husband Shakespeare. The poem is written in sonnet for so as to mimic Shakespeareââ¬â¢s famous form of poetry. It also ends with a rhyming couplet which was also a technique commonly used by Shakespeare. ââ¬Å"Romance.â⬠This single word is highlighted by a caesura; this tells the audience that love in this case is romance and story endings. Duffy uses fairytale iconography to emphasise this point ââ¬Å"torchlight, cliff topsâ⬠¦Ã¢â¬ this fairytale imagery shows us that Anne Hathaway desired a fairytale happy ending, and it tells us that on that second bed Shakespeare took her there. In Armitageââ¬â¢s Home Coming he addresses a love based on trust ââ¬Å"arms spread wide and free fallâ⬠this shows us that he believes that for his ââ¬Å"two things on their own and both at onceâ⬠there has to be trust involved, this description of ââ¬Å"two things on their own and both at once,â⬠is clearly describing the love he feels for his wife who he is writing about. ââ¬Å"Im waiting by the phoneâ⬠this shows the audience that he wants to call his wife because he understands the situation she is in however he cannot be a shoulder to lean on in such a situation as this because he is not with her in the phone box. The image of the phone box shows the desperation she feels and how she needs contact, not necessarily with someone she loves, but just a shoulder to lean on. In all four poems I have looked at very different views and perspectives of love. Each of the poets produces a slightly varied definition of love; for Jonson it is cause for lament, for Shakespeare it is cause to learn, for Armitage it is about trust and guidance, and for Duffy it is about romance. This proves that love has a different meaning for each and every person it touches.
Thursday, November 7, 2019
The Rise of Municipal Police Forces essays
The Rise of Municipal Police Forces essays While the history of American policing can be traced to its English origins, the American system of policing evolved from an amalgamation of systems from England, France, and Spain. Many policing problems plagued the new cities of America. They included controlling certain classes, including slaves and Indians; maintaining order; regulating specialized functions such as selling in the market, delivering goods, making bread, packing goods for export; maintaining health and sanitation; ensuring the orderly use of the streets by vehicles; controlling liquor; controlling gambling and vice; controlling weapons; managing pests and other animals (Nalla These early police services had little to do with crime control, and were performed by volunteer citizens who served on slave patrols or Night Watches. Policing became formalize with the adoption of regular night watches, manned by volunteers that ultimately culminated in paid forces that provided service around the clock. These forces underwent reform that professionalized (bureaucratized) and attempted to depoliticize the police. In this process, police narrowed their mandate to crime-fighting, and motorized patrol replaced foot patrol with the police rapidly adopting more modern technology. The bulk of modern police history shows that each succeeding advance inadvertently distanced the police further and further from the people they ostensibly served. Each effort to improve police efficiency and effectiveness was a response to an obvious social problem, but few recognized the downside to each change was increasing isolation from the community. Though the system had serious flaws , night watches functioned fairly well as long as America remained primarily an agrarian society. However, at the turn of the nineteenth century, the drawbacks were becoming difficult to ignore. One major problem was that local watchmen were notoriously lax, ...
Tuesday, November 5, 2019
Wedding Rehearsal Dinner Toast Quotes Page
Wedding Rehearsal Dinner Toast Quotes Page It is the night before the important day. Rehearsal dinners are less formal than the actual wedding dinner. But often, close family members and friends make rehearsal dinner toasts to the bride and groom. With an appropriate choice of words, good rehearsal dinner toasts can set the right mood for the big day. Here are some quotes for rehearsal dinner toasts. Amy TanI am like a falling star who has finally found her place next to another in a lovely constellation, where we will sparkle in the heavens forever. Don ByasYou call it madness, but I call it love. Ralph BlockYoure nothing short of my everything. Robert BrowningGrow old with me! The best is yet to be. Margot AsquithShe tells enough white lies to ice a wedding cake. Roy CroftI love youNot for what you areBut for what I am when I am with you. William Butler YeatsI have spread my dreams under your feetTread softly because you tread on my dreams. The NotebookThe best love is the kind that awakens the soul and makes us reach for more, that plants a fire in our hearts and brings peace to our minds, and thats what youve given me. Thats what I hope to give to you forever. Kahlil GibranMarriage is like a golden ring in a chain, whose beginning is a glance and whose ending is eternity. SophoclesOne word frees us of all the weight and pain of life: that word is love. Cole PorterNight and day you are the one,Only you beneath the moon and under the sun. PlatoAt the touch of love, everyone becomes a poet. PlautusLet us celebrate the occasion with wine and sweet words. Arthur RubinsteinIt took great courage to ask a beautiful young woman to marry me. Believe me, it is easier to play the whole Petrushka on the piano. HomerThere is nothing nobler or more admirable than when two people who see eye to eye keep house as man and wife, confounding their enemies and delighting their friends. Erma BombeckPeople shop for a bathing suit with more care than they do a husband or wife. The rules are the same. Look for something youll feel comfortable wearing. Allow for room to grow. Gwendolyn BrooksWe are each others harvest; we are each others business; we are each others magnitude and bond. Marc ChagallIn our life there is a single color, as on an artists palette, which provides the meaning of life and art. It is the color of love. Langston HughesWhen people care for you and cry for you, they can straighten out your soul. Ogden NashTo keep your marriage brimming, with love in the wedding cup, whenever youââ¬â¢re wrong, admit it; whenever youââ¬â¢re right, shut up. Ronald ReaganThe man who puts into the marriage only half of what he owns will get that out. Ruth Bell GrahamA good marriage is the union of two good forgivers. I Corinthians 13:13There are three things that last: faith, hope, and love, and the greatest of these is love. Maryon PearsonBehind every great man, there is a surprised woman. Walter RauschenbuschWe never live so intensely as when we love strongly. We never realize ourselves so vividly as when we are in full glow of love for others. Lao TzuTo love someone deeply gives you strength. Being loved by someone deeply gives you courage. Antoine de Saint-ExuperyLove does not consist in gazing at each other, but in looking outward together in the same direction. Oscar WildeBigamy is having one wife too many. Monogamy is the same. John Keating, Dead Poets SocietyWe dont read and write poetry because its cute. We read and write poetry because we are members of the human race. And the human race is filled with passion. And medicine, law, business, engineering, these are noble pursuits and necessary to sustain life. But poetry, beauty, romance, love, these are what we stay alive for. Beverly NicholsMarriage a book of which the first chapter is written in poetry and the remaining chapters written in prose. Douglas JerroldIn all of the wedding cake, hope is the sweetest of plums. City of AngelsI would rather have had one breath of her hair, one kiss from her mouth, one touch of her hand, than eternity without it.
Sunday, November 3, 2019
Introduction Of Restorative Justice In The Superior Courts Essay
Introduction Of Restorative Justice In The Superior Courts - Essay Example The current paradigm of the justice system is under immense pressure to showcase its effectiveness as it has been plagued by dilemmas and controversies that could derail public trust, a critical prerequisite for justice systems. A new philosophy/approach to justice issues is being muted as a solution based on a perspective that views crime as a symptom hence seeks to address the underlying causes in a more participative and inclusive direction in regards to all relevant stakeholders. This philosophy termed restorative Justice (RJ) recognizes that crime is injurious to individuals and communities and seeks to involve these two parties in the repair of this injury. The increasing importance of RJ is the justification for this study to inform the Attorney General on the philosophy and practicability in the judicial system. The concept and processes involved will be discussed, followed by establishing the admissibility of various cases to it and finally the legal basis as to why it shoul d be introduced. The Concept of Restorative Justice Restorative Justice has been described as a concept that offers both a philosophy for conflict resolution and a model for criminal justice and can be termed to be a model for resolution of conflict and repairing of harm. The basic tenets of RJ are based on criminology and victimology wherein respective fashion those responsible for harm are encouraged to acknowledge the impact of their actions and are given an opportunity to make amends for their actions while the victims are given the opportunity to have their harm or loss acknowledged beside amends being made. In essence, RJ has the ultimate goal of restoring the well-being of all the parties involved i.e. the victims, offenders and the community with an aim to reduce the impacts of crime and prevent similar occurrences in future (Strang, 2001). Barton (2003) is of the view that RJ is more of an empowerment model of justice where circumscribed/bounded empowerment is availed throu gh restorative processes that are consistent with shared societal norms and standards and the law itself. For a restorative justice definition to be operational it should consist of three elements. To begin with, crime is a conflict between individuals that result to injuries to the victims, offenders, and the community at large hence it is a primary violation to these parties and only a secondary violation to the state. The second idea that informs criminal justice is that the essential aim of the justice system in any nation should be to repair the damage caused by crime and bring peace to the community through reconciling all parties involved. The previous two elements are philosophical in nature while the third one is based on how RJ should be undertaken. It should involve the participation of the victims, offenders and the community actively and not victimise any individual but to find solutions to the initial conflict that brought the crime.
Friday, November 1, 2019
Organizational Communication Essay Example | Topics and Well Written Essays - 750 words
Organizational Communication - Essay Example This paper therefore analyzes the findings from the paper on the tools of communication adopted by TWA to dominate the Ozark employees. The findings of the study revealed that communication processes can be effectively employed in understanding how power is created, enacted as well as maintained. It is the assertion of the study that power does not just exist but it is deliberately created, enacted and maintained through communicative efforts and behaviors by members of an organization. Though power is to a higher side determined by resource endowment by a firm, the process of communication only makes the actualization of real power from the resources. Communication in the form of domination of power comes in as the parties involved interact. Therefore, communication as a tool can be exploited for the betterment of an organization through creation of favorable working/relational environment or adversely through creating unfavorable environment. The TWA company employed dividing pract ices towards the Ozark employees in order to establish power-as-domination especially by communication as a tool for the power imbalance. The domination of power was felt from the TWA towards the Ozark and the various modes of communications were employed as the means of realizing the vice. Communication was employed in creation of power-as-domination in its complex status. The complexity of power-as-domination as created through communication meant that understanding the mergers would entail multiple perspectives of concepts. In the case under analysis, communication was employed to create power structures besides enactment as well as maintenance of power-as-domination. Power structures imply that there was disparity in the levels of association and interaction by the members of the organization. Some people enjoyed power benefits while others participated at a relatively low level. Those in higher power structures exercised authority to those operating at lower structures of power as illustrated by communication. However, concerning the TWA, power-as-domination was not invented in the process of acquiring the Ozark but rather had been previously designed by the members. The power structures created by the use of communication as a tool by the TWA enabled it to level coercion and threats towards the Ozark employees. In order to enforce compliance from the pilots of the Ozark, size disparities as well as threats were employed by the TWA. In the process, fences, branding, resistance as well as symbolic divisions were employed for the maintenance of the power structures created through communication. Surprisingly, the Ozark employees had a unique identity feature, which equally served as communication to identify them easily distinctively from the TWA employees. They used tattoos, green stitching, labels on clothing as well as Ozark pins, which in essence made the work of TWA in establishing, enacting and maintaining power towards them quite easy. In general, th e study affirmed that power-as-domination as a tool employed through communication served to create divisions among the employees. The employees from the Ozark organization received an unfair treatment from the TWA managers as they exercised the power created through communication. TWA managed to convince the Ozark into the merger deal through communication where such coercion and brutality was involved. In the like manner,
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